Professional Application Management Services

So you can take care of the really important things.

 Our application support offers you comprehensive support—from the functional implementation of processes to the technical foundation. Our team of process and integration experts covers all requirements and ensures that your applications run smoothly.

Opportunities for your company

We support our customers in the operation and further development of their SAP applications.

  • Low fixed costs & cost savings according to the "pay-as-you-use" principle
  • Relief of internal resources—especially at night and on weekends
  • Plannable budget—preferably at a fixed price for an SAP system
  • Optimisation of service processes with the RealCore SAP Kl toolkit
  • Many long-standing satisfied customers from numerous industries

From finance and controlling to merchandise management, our experts ensure that a company's business processes run smoothly—from proactive fault detection to fault rectification and root cause analysis.

24/7 support locally and via nearshore New Zealand (German/English-speaking)

24 hours a day, 7 days a week: we are here for you around the clock. With local teams on site and special delivery locations in Europe and New Zealand, we are ideally positioned to meet your requirements.

01

Your advantage

our USP'S We are there for you 24/7.

  • Dedicated & specialised support organisation with well-trained employees
  • Service tailored to the customer's situation—maximum flexibility
  • Local team—cooperation with your service organisation
  • Delivery locations: nearshore (EU) and New Zealand (German-speaking night support at low delivery costs)
  • We automate and optimise your support
01.01

Special service for night cover:

Our German-speaking support team in New Zealand offers you cost-effective 24/7 support.

01.02

Customised service

We adapt to the customer's situation and are happy to work as part of your service organisation, but will of course also gladly take responsibility for the complete service of an application.

02

The ‘pay-as-you-use’ principle

So that the costs remain within reasonable limits for you.

  • Low fixed costs
  • More precise budgeting of variable costs—better cost transparency
  • More financial freedom for process innovation
  • Greater financial scope for modernisation
02.01

We support you in modernising your business processes—in S/4HANA and beyond!

SAP BTP offers a powerful, integrated environment that enables companies to develop, operate and expand applications quickly and efficiently.

Benefit from innovative technologies, a high-performance infrastructure and smooth integration of SAP and non-SAP systems.

02.02

Maintenance of SAP applications and user support

We are happy to support you in the planning and implementation of customised cloud-native applications that are perfectly tailored to your business requirements.

Are you ready for the cloud? In our practice-orientated training on the Cloud Application Programming Model or the ABAP RESTFuI Programming Model, our experts will teach your team important basics for application development on SAP BTP.

02.03

Plannable budget for innovation and modernisation

Planning has never been more important than it is today.

Our expertise – your advantage

In-depth technology and process expertise Technical and procedural expertise from a single source

Large team of process consultants, architects and integration experts – scalable at any time!

AI-SAP Assistant – Intelligent Support made by RealCore

  • Cost-effective – and maximum flexibility! Services and 24/7 support from German/English-speaking RealCore experts from Germany, Albania and New Zealand
  • Relief – according to your individual needs! Do you have important tasks to fulfil? We've got your back. Your own employees can devote themselves to their day-to-day tasks or project-related business.